These controversies regarding the relationships among the citizenship pressure, OCBs and CCBs can be due to ways that OCBs are measured. In the literature, OCBs have frequently been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to detect the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4